From the company serving 26,000 businesses in 100 countries
Customer Chat, Intra-Company Chat, Live Visitor Analysis - Integrated Software As A Service
Customization
You can fully customize chat window. You can put your own logo on visitor chat window and can change the color scheme. For displaying your own logo in Visitor Chat window you need to paste the path of logo and submit it. Every time the Visitor chat window opens the logo will be displayed from respective path.
 
We also provide a large range of chat icons which can match with look and feel of your website. These Chat icons are designed in such a way that user doesn’t feel any difficulty while finding the live chat support on website page.
We also Provide Channel message facility, here you can display you daily deals or offers. Or you can display a welcome message for user or a good quote can also helps the user to feel attached to your website.
Channel Email is a very useful feature for businesses who doesn’t want to lose their customers at any cost. Channel email’s role comes into play when none of the operators are online. If some visitor (who can be your prospective customer) lands on your website at this time and wants to enquire something he can simply fill the details on Visitor chat window form and click on “send email” button. You can assign some email id to channel email from your Control Panel. And in case of Operator’s unavailability you will receive all emails on this id.